Merchant Services Technology - Business Manager - Senior Associate
Company: JPMorgan Chase & Co.
Location: Newark
Posted on: April 4, 2026
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Job Description:
Description The Commercial & Investment Bank is a global leader
across investment banking, wholesale payments, markets, and
securities services. We provide strategic advice, raise capital,
manage risk, and extend liquidity in over 100 countries. As a
Merchant Services Technology - Business Manager - Senior Associate
within the Commercial & Investment Bank organization, you will play
a dynamic role supporting the Merchant Services Technology (MST)
team. You will partner with various teams to provide transparency
into expenses, delivery schedules, and resource agendas. This role
offers the opportunity to contribute to planning, forecasting,
oversight, control, and analysis of financial and resource planning
for the 1,500-person MST team. Your proactive analytics will aid in
cost containment and delivery excellence, making a significant
impact on our operations. Job Responsibilities: Aggregate,
consolidate, and deliver routine monthly reporting from various
systems. Enhance existing reporting to expedite month-end
analytics. Maintain database information in Excel, ensuring
consistency and accuracy. Provide proactive analytics to aid in
cost containment and delivery excellence. Support Business
Management in resource planning and tracking. Partner with the
Financial Management Team for headcount approvals. Assist in
analyzing performance vs. plan and financial forecasting.
Collaborate with the Merchant Services Program Management team on
Investment Proposal insights. Aid in creating and enhancing monthly
PowerPoint materials for senior leadership. Required
Qualifications, Capabilities, and Skills: Undergraduate degree
required. 3 years of experience in a Business Management or
Technology environment. Experience with financial management,
analysis, and reporting. Proficiency in MS Excel and PowerPoint.
Strong interpersonal skills and ability to build relationships
across all levels. Strong system skills: Excel Pivot tables,
financial formulas, macros. Organizational skills, attention to
detail, and ability to articulate complex issues concisely. Ability
to manage multiple priorities and work under pressure. Preferred
Qualifications, Capabilities, and Skills: Experience with project
accounting and reporting for technology. Ability to communicate
with internal clients on technology allocations. Ability to
interrogate and interpret financial reports.
Keywords: JPMorgan Chase & Co., Waterbury , Merchant Services Technology - Business Manager - Senior Associate, Accounting, Auditing , Newark, Connecticut
