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Data Entry & Inventory Management

Company: New England Outdoor Products
Location: Waterbury
Posted on: June 21, 2022

Job Description:

Job DescriptionWe are a fast growing manufacturing company located in Waterbury, CT. We are looking for a highly motivated, organized person who will report to the Directory of Logistics and support the team.Main Job Duties and Responsibilities

  • deal directly with customers either by telephone or electronically
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • provide pricing and delivery information
  • process orders and requests
  • organize workflow to meet timeframes
  • keep records of customer interactions and transactions
  • record details of inquiries, comments and complaints
  • record details of actions taken
  • maintain customer databasesFishbowl, Excel
  • communicate and coordinate with team & supervisor
  • follow up on customer interactionsKey Skills and Competencies
    • interpersonal skills
    • communication skills- verbal and written
    • listening skills
    • problem analysis and problem-solving
    • attention to detail and accuracy
    • data collection and ordering
    • adaptability
    • comprehension
    • Basic computer knowledge
    • Microsoft knowledgeOutlook, Word, Excel
    • Time management skills

Keywords: New England Outdoor Products, Waterbury , Data Entry & Inventory Management, Executive , Waterbury, Connecticut

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