Community Manager - Lakeview
Company: South Oxford Management
Location: Waterbury
Posted on: March 18, 2023
Job Description:
Who We Are
South Oxford Management is a full-service property management
company with locations in Texas, Georgia, Virginia, New Jersey,
Florida, and Connecticut. We are dedicated to offering an
exceptional experience to our residents and team members. Our
owners bring years of expertise in the industry to South Oxford
Management, assuring quality in every aspect of our business. From
asset management to leasing, we are passionate about making
positive experiences for people. Putting people first is our
mission.
When you join South Oxford Management, you become part of a team,
where you're encouraged to learn, share ideas, and participate in
team building and charitable activities.
How You Will Contribute
The Community Manager is the powerhouse that drives the community.
They manage and coordinate people, activities, and available
resources to provide a seamless community to residents, future
residents, visitors, and team members. The Community Manager is
responsible for all aspects of the community's operation and
performance.
Things You Will Do
Leadership
- Hire, train and supervise all team members through a positive
mentoring approach
- Conduct on-going training with team members and monitor's
progress
- Take ownership and lead by example
- Empower team members by setting high goals to challenge your
team, while also holding yourself accountable for their
success
- Conducts annual performance reviews
- Assist in the hiring process by vetting candidates to select
viable candidates
- Provide comprehensive feedback to all team members, document
and facilitate disciplinary procedures as necessary
- Work closely with Maintenance Supervisor to monitor and
schedule make-readies and other maintenance activities like capital
projects progress, and preventive maintenance
programsFinancials
- Prepare and execute community budget
- Prepare weekly and monthly reports
- Ensure that rent is collected and posted in a timely manner and
bank deposits are made immediately and reported to the home
office
- Increase the value of the community and continuously look for
ways to maximize NOI
- Maintain open communication with vendors and contractors
concerning work scheduling, billing, vendor relations and
certificates of insurance
- Submit invoices for payment promptly
- Suggest rental rate recommendations to Regional Manager
- Have a strong working knowledge of the market and comp set
- Report liability and community incidents to the required
distribution groupLeasing
- Oversee the screening process and vetting of applicants for
credit worthiness Assume responsibility for office and model
apartments opening on schedule and in excellent condition
- Provide outstanding customer service to residents and future
residents
- Take pride in the apartment community; visually inspect and
address areas of concern, keep community clean and report service
needs to maintenance team members
- Maintain an organized environment even during busy
timesCustomer Service
- Answer incoming phone calls and handle accordingly
- Build relationships with residents through courteous and timely
response to needs and concerns
- Think safety first and ensure that unsafe conditions are
corrected promptly
- Visually inspect/prepare entire property (office, models,
compactor, vacant, curb appeal and amenity areas) daily for
cleanliness. Inspect and touch up model and vacant units.
Responsible for maintaining work area and office cleanliness.
- Know your market by being abreast of competition and
surrounding area
- Communicate effectively with residents, future residents,
visitors, vendors, and team members while presenting a positive,
professional image
- Perform additional duties as assigned by district or regional
manager
Things You Need
- High School diploma or equivalent; bachelor's degree
preferred
- Three or more years of experience in property management with
at least one year as a Community Manager
- Willing to work flexible schedule including weekends and
holidays
- A sharp, professional appearance
- Must be able to walk the property which includes climbing
stairs
- Must be able to bend, stoop, squat, kneel, climb stairs, push,
pull, reach, carry supplies
- Stand for extended periods of time
- May be required to lift to 25 pounds without assistance
- Skills: o Dynamic team leadership and communication
abilities
o Working Knowledge of Fair Housing Laws
o Working knowledge of Affordable Housing programs
o Proficiency in Microsoft Office (Word, Excel, and Outlook)
o Able to multitask and meet deadlines in a timely manner
o Knowledge of Yardi or other industry software preferred
What We Will Provide You
South Oxford Management LLC provides a range of insurance options
and benefits for our full-time team members. Including:
- Medical/Rx
- Dental
- Vision
- Employer Paid Life/AD&D
- Voluntary Life/AD&D
- Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Accident Plan
- Hospital Indemnity Plan
- Critical Illness Plan
- Legal/ID Theft Protection
- Pet Insurance
- 401(k) Retirement w/ Match + Immediate Vesting
- Paid Holidays and Time Off (3+ weeks)
- Rent Discount (30%)
- Tuition Reimbursement($2,000/year)
- Paid Parental Leave (4 weeks)
- Employee Referral Bonus
- Employee Rewards and Recognition
You're exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity
Employer EOE/M/F/D/V/SO.
South Oxford Management LLC is committed to providing a workplace
that is free from the use, sale, possession, or distribution of
illegal drugs and alcohol as well as free from the abusive use of
legal drugs or alcohol. All job applicants are required to take and
successfully complete a drug and/or alcohol test before they will
be permitted to begin employment. Applicants that refuse to take a
test or do not cooperate with the test representatives will not be
permitted to begin employment. If a test yields a positive result
for drugs or alcohol, the Company may withdraw the offer of
employment to an applicant where permitted by state law.
Keywords: South Oxford Management, Waterbury , Community Manager - Lakeview, Executive , Waterbury, Connecticut
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