Patient Representative
Company: Sun River Health
Location: Rockville Centre
Posted on: July 7, 2025
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Job Description:
Job Description Sun River Health provides the highest quality of
comprehensive primary, preventative and behavioral health services
to all who see it, regardless of insurance status and ability to
pay, especially for the underserved and vulnerable. Sun River
Health is a Federally Qualified, Non-Profit Health Center serving
communities in Suffolk, Rockland, Orange, Dutchess, Ulster,
Sullivan, Columbia and Westchester County. Sun River Health is
currently seeking a full-time Patient Representative/Front Desk
Receptionist to join our team in Amityville, NY. A Patient
Representative/Front Desk Receptionist is responsible for providing
patient centered care and facilitating patient access to services
in a pleasant, knowledgeable efficient manner, communicating with a
diverse population using well-developed interpersonal skills. This
staff member will be responsible for all aspects of the
registration and appointment process for patients. The staff member
plays an integral role in the medical care team as the access point
for patients to receive care. She/he will perform job duties in
compliance with systems and job specific standards. Essential
Duties and Responsibilities for a Patient Representative/Front Desk
Receptionist: Assist with daily reception activities and ensure
that all processes needed for patient services are initiated.
Communicates effectively with team members and patients all aspects
of service. Responsible for telephone and mail contact with
patients. Responsible for the scheduling of appointments, fee
collection, explanation of services and charges for patient
services. Distributes materials to patients, including the patient
satisfaction cards, patient rights and other appropriate materials.
Verifies all insurance and sets fees based on the sliding scale
fee. Minimum Education Requirement: High School diploma/GED Minimum
Work Related Experience: 2-4 years Bilingual preferred (orally and
written) Job Type: full-time Pay: $17.25 - $19.00 per hour Sun
River Health is a network of over 40 Federally Qualified Health
Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and
behavioral health care to over 245,000 patients annually. With a
dedicated staff of 2,000 doctors, nurses, and health care
professionals, we pride ourselves on delivering high-quality,
affordable care to those who need it most. Sun River Health started
in 1975 when four African American mothers spearheaded efforts to
open our first health center in Peekskill, New York to deliver
accessible, high-quality, affordable services to patients in need
no matter their race, religion, income, or insurance status. Today,
after 45 years of service, Sun River Health is still delivering on
that promise to communities across the Hudson Valley, New York
City, and Long Island. Responsibilities Relation to Mission The
mission of Sun River Health is to increase access to comprehensive
primary and preventive health care and to improve the health status
of our community, especially for the underserved and vulnerable.
Equal Employment Opportunity Sun River Health provides equal
employment opportunities to all qualified individuals without
regard to race, creed, color, religion, national origin, age, sex,
marital status, sexual preference, or non-disqualifying physical or
mental handicap or disability in each aspect of the human resources
function. Americans with Disabilities Act Applicants as well as
employees who are or become disabled must be able to perform the
essential job functions either unaided or with reasonable
accommodation. The organization shall determine reasonable
accommodation on a case-by-case basis in accordance with applicable
law. Job Responsibilities The following statements reflect the
general duties, responsibilities and competencies considered
necessary to perform the essential functions of the job and should
not be considered as a detailed description of all the work
requirements of the position. Sun River Health may change the
specific job duties with or without prior notice based on the needs
of the organization.
Keywords: Sun River Health, Waterbury , Patient Representative, Healthcare , Rockville Centre, Connecticut
