Senior Staffing Coordinator

Company: Falcon Recruitment
Location: New York City
Posted on: March 30, 2026

Job Description:

Job Description Senior Staffing Coordinator (Home Care) Location: Brooklyn, NY 11232 Employment Type: Full-Time Schedule: Monday–Friday | 9:00 AM – 5:00 PM Compensation: $30hr-35hr, plus bonuses and incentives Experience Level: Minimum 1 year (home care staffing preferred) Supervisory Responsibility: Yes Position Overview The Staffing Coordinator is responsible for overseeing and coordinating the scheduling of caregivers to ensure uninterrupted, high-quality home care services. This role supervises a team of coordinators, manages caregiver-client placements, ensures regulatory compliance, and resolves staffing challenges efficiently. This position is ideal for a strong communicator and problem-solver with experience in home care staffing, scheduling, and team leadership. Key Responsibilities Supervise and lead the staffing and care coordination team to ensure consistent coverage of client services Coordinate caregiver schedules and ensure timely, appropriate caregiver-client matches Maintain professional relationships with coordinators, clients, and home health aides Promote collaboration, accountability, and teamwork within the department Identify staffing issues, analyze data, and implement effective solutions Ensure efficient staffing workflows that support continuity of care Monitor punctuality, attendance, and readiness of staff Answer phones professionally and support interdepartmental communication Report significant incidents to leadership as required Monitor client satisfaction and follow up on complaints or concerns Enforce corrective actions in collaboration with leadership and related departments Ensure compliance with contractual obligations, agency policies, and government regulations Protect patient and employee privacy and maintain confidentiality of all protected information Assist leadership with special projects, reporting, and data collection as needed Perform additional duties as assigned Qualifications & Requirements Bachelor's degree preferred, or a minimum of three (3) years of staffing and scheduling experience in the home care industry At least one (1) year of supervisory or lead experience preferred Strong knowledge of home care regulations and compliance requirements Proficiency with Microsoft Office and home care scheduling systems (HHA Exchange preferred) Ability to manage schedules manually and electronically with strong data entry skills Excellent leadership, communication, and interpersonal skills Ability to remain organized and adaptable in a fast-paced environment Benefits & Perks Health & Wellness Medical, dental, and vision insurance (optional enrollment; wage deductions apply) Wellness discounts and access to mental health resources Financial & Security 401(k) with company matching Life insurance coverage Employee discount programs Work-Life Balance Paid time off (PTO) and floating holidays Safe and sick time Prenatal paid time off Disability Benefits Law (DBL) and Paid Family Leave (PFL) Employee Assistance Program (EAP) Career Growth & Recognition Paid orientation and training Performance-based bonuses and incentives Professional development and advancement opportunities Monthly and annual employee recognition programs Additional Perks Commuter benefits Paid breaks Company events and team-building activities Equal Opportunity Employer (EOE).

Keywords: Falcon Recruitment, Waterbury , Senior Staffing Coordinator, Human Resources , New York City, Connecticut