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Remote Technical Support Specialist

Company: Storetasker
Location: Waterbury
Posted on: April 10, 2021

Job Description:

A freelance marketplace is filling a position for a Remote Technical Support Specialist. Must be able to:Create and updating documentation around customer service issues and knowledge base entriesOffer timely support to all customers and developers for any incoming inquiries or issuesAssist in de-escalating and mediating issues between developers and clientsApplicants must meet the following qualifications: Ability to self-direct and self-manage in a fast paced environment1-3 years minimum of relevant experienceFlexibility to cover full weekend and evening shiftsAn eagerness to learn and adapt to change

Keywords: Storetasker, Waterbury , Remote Technical Support Specialist, IT / Software / Systems , Waterbury, Connecticut

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