Business Relationship Manager

Company: Madison Approach
Location: White Plains
Posted on: January 18, 2026

Job Description:

Job Description Job Description Business Relationship Manager Job Type: Temporary (12-month assignment) Pay Rate: $30-40/hour DOE Location: White Plains, NY | Hybrid (minimum 3 days on-site per week) Job Overview Madison Approach Staffing is recruiting for a Business Relationship Manager to support our client's Information Technology & Cyber Security department. This strategic role serves as the critical liaison between business units and IT leadership, focusing on planning and prioritization of technology initiatives, technology innovation intake, business-IT alignment, and relationship building at senior management levels. The ideal candidate will translate business needs into technology solutions while advocating for business customers and driving IT strategic services. This is an immediate-start, 12-month contract opportunity. Key Responsibilities Planning and Prioritization: Cultivate deep understanding of business customer needs, identify opportunities, and make recommendations on leveraging technology to accelerate and meet business goals; collaborate with business leaders to prioritize technology investments and provide insights to IT leadership Technology Innovation Intake: Assist business and IT leaders with development and support of new business capabilities through technology solutions that deliver return on investment; define initiative business objectives via business cases, analyze current work processes, identify areas for process changes, research and recommend viable technology solutions, develop project cost estimates, and document cost justification or ROI Business and IT Alignment: Map required business goals to planning and implementation of new technology; coordinate cross-functional business and IT teams to develop business cases, solutions, and approvals; act as single point of focus and advocate for business customers for IT strategic services Communications and Relationship Building: Engage in significant interaction at senior management levels; effectively communicate highly technical information to all organizational levels; develop relationships with individuals inside and outside of IT; deliver difficult messages and express disagreement with confidence and respect; address challenges to technical recommendations and work collaboratively to negotiate solutions Technology Leadership: Maintain state-of-the-art knowledge of business technology through interaction with industry peers, vendors, and consultants; apply knowledge in continued development and enhancement of technology plans Advising, Coaching and Mentoring: Serve as "go-to" technical resource and advisor for the business; offer meaningful technical solutions to efficiently resolve complex and uncharted issues; coach and mentor associates on technical versatility and problem-solving skills; provide technical leadership and architectural direction concerning technology management, roadmaps, and strategies Required Skills & Experience Education: Bachelor's degree in Computer Science, Finance, HR, Engineering, or related discipline Experience: Minimum 7 years of experience in IT or equivalent work experience Strategic Thinking: Ability to produce, implement, and enhance business and technology strategic concepts, roadmaps, principles, and effective plans Business Acumen: Knowledge and understanding of corporate policy, business strategy, and ability to think systemically and creatively in meeting business and IT goals Process Knowledge: Broad knowledge of business processes including disaster recovery, business continuity, and risk management Communication Skills: Excellent verbal, written, and high-impact presentation skills at all levels of the organization Must be local to the Tri-State area and available for W2 employment Preferred Skills & Experience Graduate degree (Master's preferred) Experience in design, development, and implementation of new technology and/or maintenance of large-scale systems across multiple hardware and software platforms Deep mastery of utility business operations and industry knowledge Understanding of data and information service-oriented architectures Experience working with governance committees and architectural review processes Work Schedule & Details Monday through Friday, 7.5-hour work day with 0.5-hour unpaid lunch Hybrid schedule with minimum 3 days on-site (remote work privileges may be adjusted based on business needs) Paid for time worked only; no paid holidays, vacation, or sick days during contract period Immediate start date available To Apply: Please submit your resume to Madison Approach Staffing. Only qualified candidates will be contacted for interview consideration.

Keywords: Madison Approach, Waterbury , Business Relationship Manager, IT / Software / Systems , White Plains, Connecticut