Financial Center Assistant Manager - West New York Financial Center - Spanish Language Required
Company: Bank of America
Location: West New York
Posted on: April 1, 2026
|
|
|
Job Description:
Job Description: Job Description: This job is responsible for
managing a financial center (FC) in collaboration with senior team
members, supporting the operational excellence of the FC and
ensuring that all aspects run effectively and cohesively. Key
responsibilities include overseeing of functions such as the smooth
and efficient functioning of the teller line, day-to-day policy and
procedure adherence, and improvement of financial center
performance. Job expectations include ensuring that directives are
implemented and taking up leadership responsibility for the
financial center when teammates are absent. Responsibilities: •
Manages client traffic, engaging and appropriately routing clients,
and fosters client retention • Manages business results through
formalized management routines and coaching • Creates a world class
client experience environment • Manages market-level initiatives
prescribed by market leaders • Drives operational excellence by
engaging employees on business strategy • Manages organizational
priorities and effective execution Required Qualifications: • Is an
enthusiastic, highly motivated self-starter with a strong work
ethic and intense focus on results, acting in the best interest of
the client • Collaborates effectively to get things done, building
and nurturing strong relationships • Displays passion, commitment
and drive to deliver an experience that improves our clients'
financial lives • Is confident in identifying solutions for clients
based on their needs and can resolve problems independently or
bring in others as needed • Communicates effectively and
confidently and is comfortable engaging all clients • Has the
ability to learn and adapt to new information and technology
platforms • Applies strong critical thinking and problem-solving
skills to meet clients' needs • Will follow established processes
and guidelines in daily activities to do what is right for clients
and the bank, adhering to all applicable laws and regulations • Can
manage complexity, prioritize tasks, delegate and execute in a
fast-paced environment • Can interpret performance results, find
opportunities to drive success and hold others accountable to
results • Can be flexible to work weekends and/or extended hours as
needed Desired Qualifications: • Experience in financial services
and knowledge of financial services industry, products and
solutions • Experience in mortgage, retail and/or hospitality •
Experience working in an environment with individual and team goals
where goals were routinely met or exceeded • Bilingual skills
Skills: • Customer Service Management • Performance Management •
Coaching • Customer and Client Focus • Talent Development • Risk
Management • Sales Performance Management • Business Operations
Management • Recruiting • Result Orientation • Referral Management
• Leadership Development • Inclusive Leadership • Prioritization •
Problem Solving Shift: 1st shift (United States of America) Hours
Per Week: 40 Pay Transparency details US - NJ - West New York -
6050 Bergenline Ave - WEST NEW YORK BC (NJ6167) Pay and benefits
information Pay range $28.55 - $38.50 hourly pay, offers to be
determined based on experience, education and skill set.
Predictable pay This role is compensated with a base salary and is
not incentive eligible. Benefits This role is currently benefits
eligible. We provide industry-leading benefits, access to paid time
off, resources and support to our employees so they can make a
genuine impact and contribute to the sustainable growth of our
business and the communities we serve.
Keywords: Bank of America, Waterbury , Financial Center Assistant Manager - West New York Financial Center - Spanish Language Required, IT / Software / Systems , West New York, Connecticut
