Senior Associate Designer - Biometric Payments - Senior Associate
Company: JPMorganChase
Location: Brooklyn
Posted on: April 2, 2026
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Job Description:
Description Unleash your expertise in product development and
optimization by leveraging user research, analyzing metrics, and
collaborating across one of the world’s most innovative financial
organizations. As a Senior Product Designer & Associate within the
Biometric Payments team, you will play a pivotal role in shaping
the future of our products and driving ongoing success. You will
lead the design and optimization of biometric payment solutions,
integrating user-centered research and insights throughout the
product lifecycle. This position requires a strong ability to work
autonomously, demonstrate leadership within cross-functional teams,
and articulate your experience in driving projects independently.
You will collaborate closely with Product Managers, Engineers,
Experience Researchers, and Content Designers to conceptualize,
structure, and deliver innovative user experiences. Job
responsibilities Partners with the Product Manager to identify new
product opportunities that reflect the needs of our customers and
the market through user research and discovery Considers and plans
for upstream and downstream implications of new product features on
the overall product experience Supports the collection of user
research, journey mapping, and market analysis to inform the
strategic product roadmap and provide insight on potential product
features that provide value to customers Analyzes, tracks, and
evaluates product metrics including work to time, cost, and quality
targets across the product development life cycle Writes the
requirements, epics, and user stories to support product
development Advocate for the users’ perspective when collaborating
with cross-functional teams to plan roadmaps, gather requirements,
and structure work. Ideate and prototype to explore innovative
solutions, including unexpected but workable options. Diagram
product ecosystem interactivity, including omnichannel service and
feature interactions, using user flows and wireframes. Deliver
detailed UI designs built upon our Design System, bringing
solutions to life. Present work and connect design decisions to
desired business impact. Required qualifications, capabilities, and
skills 4 years of experience in product management, product design,
or a relevant domain area, with demonstrated leadership experience.
Bachelor’s Degree in a relevant design discipline (e.g.,
Interaction Design, Human Computer Interface, User Experience
Design), certification from a credible bootcamp, or equivalent
experience. Proven ability to work autonomously, plan and structure
work independently, and articulate your experience in driving
projects with minimal supervision. Advanced skills in Interaction
Design and either Visual/UI Design or Information Architecture;
intermediate ability in adjacent skills such as User Research, UX
Writing, and Prototyping. Proficient knowledge of the product
development lifecycle, including discovery, requirements
definition, and data analytics. Experience collaborating within
design teams and cross-functionally with product managers and
software engineers. Proficiency in design and prototyping tools
such as Figma, Sketch, Adobe Creative Suite, or similar. Ability to
demonstrate how technical constraints and opportunities have
informed your design solutions. Preferred qualifications,
capabilities, and skills Advocate for Accessibility Guidelines and
Inclusive Design practices. Experience shipping multiple successful
digital products using user- and human-centered design approaches.
Familiarity with biometric authentication methods, including their
benefits, limitations, and user acceptance factors. Previous
experience designing payment terminal experiences.
Keywords: JPMorganChase, Waterbury , Senior Associate Designer - Biometric Payments - Senior Associate, IT / Software / Systems , Brooklyn, Connecticut
