Patient Care Coordinator - Syosset, NY

Company: Optum
Location: Syosset
Posted on: June 2, 2025

Job Description:

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.---
Optum Syosset OBGYN has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator OBGYN to join our team. The Patient Care Coordinator OBGYN is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: A 37.5-hour work week, Monday through Friday between the hours of 7:30 am to 8:00. The schedule will be determined by the supervisor upon hire.
Location: 575 Underhill Blvd, Suite 181, Syosset, NY 11791 -
Primary Responsibilities:

Adheres to standards of professionalism set by the Practice
Always maintains professional appearance by adhering to dress code and wearing identification badge
Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff
Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members
Functions as a member of a team committed to quality patient care
Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care
and incorporates these into practice
Maintains a working knowledge of Practice Policy and Procedures; effectively communicates information regarding the Practice to those who require it
Completes Mandatory Education annually
Handles difficult situations and people with tact, professionalism and H.E.A.R.T.
Demonstrates good judgment in escalating difficult situations and people to Management personnel
Demonstrates flexibility in scheduling and or traveling to meet patient and office needs
Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy
Maintains and promotes a positive work attitude fostering teamwork and acceptance of management decisions
Assists staff whenever possible, to achieve office goals / patient satisfaction
Works independently, takes initiative in completing assignments and does so without reminder
Maintains supply inventories and equipment necessary for the effective performance of the department/location
Maintains a neat, organized, orderly environment in the reception and waiting room areas, i.e. magazines physician business cards, brochures, signage, etc.
Actively demonstrates good oral and written communication skills with both internal and external customers
Works with a sense of urgency
Ability to be cross trained as a medical assistant
Performs all essential task skills of the Patient Care Coordinator
Answering incoming and outgoing telephone calls promptly and courteously
Holds self and others accountable for timely and cost-effective results
Performs other duties as assigned -

What are the reasons to consider working for UnitedHealth Group? - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: -

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma / GED -(or higher)
1+ years of experience working in medical office
6+ months of experience obtaining authorizations and approvals
Ability to be cross trained as an MA
Ability to cover other offices if needed
Ability to be flexible with the following work schedule:

Monday, through Friday between the hours of 7:30 am to 8:00 pm (working one to two late nights a week)


Preferred Qualifications:

Experience working with an electronic health record (EPIC)
Knowledge of OBGYN
Knowledge of medical terms
Bi-lingual Spanish and English
Intermediate level of computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) -

Soft Skills: -

Ability to work independently and maintain good judgment and accountability -
Demonstrated ability to work well with health care providers -
Strong organizational and time management skills -
Ability to multi-task and prioritize tasks to meet all deadlines -
Ability to work well under pressure in a fast-paced environment -
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others -

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The salary range for this role is $16.88 -to $33.22 -per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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#RED, #RPO

Keywords: Optum, Waterbury , Patient Care Coordinator - Syosset, NY, Other , Syosset, Connecticut