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Hospitality Strategy Lead

Company: WeWork
Location: New York
Posted on: July 13, 2018

Job Description:

Job Description Manages Member Experience Hospitality Initiative onboarding and implementation across the East region. Develops communication and training strategy to roll out MemEx initiatives with our localized community teams Plan and supervise educational, professional and personal development events based on members' needs and requests while keeping within budget Liaises with Hospitality leads within buildings for building-level event quality assurance Assist in the implementation of pilot tests to drive our long-term hospitality strategic priorities Assist in receiving and compiling feedback from Community and escalating to the appropriate HQ function Build and foster relationships with key stakeholders and community teams Upkeep of the hospitality initiatives that are being piloted and completed globally Coordinate meetings and events with department stakeholders, and community teams Experience & Requirements Bachelor's Degree or equivalent 2+ years experience in events, hospitality or related experience with customer service focus (ideally in addition to prior sales experience) Fluent local language and understanding of local culture required Financial literacy and business operations experience a plus Experience managing individual contributors a plus Excellent interpersonal and networking skills Strong verbal and written communication skills Strong organization skills with the ability to multitask projects through from start to finish Passion and understanding for entrepreneurial communities

Keywords: WeWork, Waterbury, Hospitality Strategy Lead, Other, New York, Connecticut

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