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Current College Students - Insurance Operations Intern (Summer 2019)

Company: MassMutual
Location: Springfield
Posted on: October 12, 2018

Job Description:

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We're people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.

Early Career Internship Program

Why should I consider MassMutual?

At MassMutual, we are looking for and investing in students who will become tomorrow's future business leaders. The MassMutual Early Career Internship Program is an 11-week summer internship in which you will help solve business problems, develop both the professional and leadership skills needed to build a successful career in a diverse and established Fortune 100 Company while having fun and building relationships that will last a lifetime. With internships in Finance, Investment Management, Marketing and Insurance Operations, you can explore the career path that is right for YOU!

A Few Potential Areas of Work:

Org Engagement and Communication

- Develop a communication strategy that will meet the needs and expectations of the employee population, research and develop best practices for engaging a remote workforce, research and develop a communications portal that uses multimedia content to engage employees

Data Management and Controls

- Support execution of various fraud prevention projects/initiatives, produce reports/analysis based on key customer questions, conduct testing/analysis of various data sources

Annuity Post Issue

- Track and analyze data related to problem solving activities, work on the development of a remote employee engagement strategy, assist in mapping and documentation of key processes


- Develop scope, role definition and plans, analyze, design and develop business solutions, coordinate and facilitate working sessions

Client Services

- This organization is responsible for the post issue service delivery of life, disability and annuity products.
- Assist by coordinating and executing project plan through value stream mapping while also learning about and implementing agile methodology in order to provide continuous improvement recommendations to the organization.


- Supports business partners as they experiment with automation by leveraging software to replicate the actions of a human to replace high volume repetitive work.
- Work with assigned business areas to determine all potential robotics opportunities, develop dashboards to track project adherence and coordinate business deliverables and resources to ensure timeliness of projects.

Strategic Service Partners

- Supports large scale relationship management of both existing and future Third Party Administration accountable for the end-to-end service and administration of operational support functions.
- Work on assessing current state of initiatives and identify areas for improvements, leverage project management and continuous improvement tools and behaviors and schedule and facilitate work sessions.

New Business and Underwriting

- Responsible for receiving applications, assessing mortality and morbidity risk and issuing contracts accurately.
- Help support creation of business cost benefit analysis along with project charter design to move projects through process as well as assist in design and implement of automation in the business.

Keywords: MassMutual, Waterbury , Current College Students - Insurance Operations Intern (Summer 2019), Other , Springfield, Connecticut

Click here to apply!

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