Customer Service Consultant
Company: Thomaston Savings Bank
Location: Waterbury
Posted on: July 30, 2022
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Job Description:
Job Description Join a CT Top Workplace as a Customer Service
Consultant. As Banking experience is not required, we will train
highly motivated candidates. The duties of a Customer Service
Consultant include: Answer incoming calls and messages, verify the
caller---s identity and determine their needs, minimizing the
caller---s time and effort in resolving their concern. Identify
products and services that may be beneficial to customers using a
needs-based approach and provide information about their value and
benefits. Maintain comprehensive knowledge of all bank products and
services. Assist and guide customers in all aspects of digital
banking products, services, and channels. Perform teller functions
for customers (i.e. transfer funds between accounts or make loan
payments, stop payments, close and reorder debit cards, provide
account balances and transaction information, reissue and reset
PINs, etc.) E.O.E. M/F/V/H
Keywords: Thomaston Savings Bank, Waterbury , Customer Service Consultant, Professions , Waterbury, Connecticut
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