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Remote Inbound Customer Service Representative

Company: Unum Group
Location: Waterbury
Posted on: April 10, 2021

Job Description:

An insurance and benefits provider has an open position for a Remote Inbound Customer Service Representative. Candidates will be responsible for the following: Responding to customer inquiries with timely and accurate information Utilizing resources and tools to accurately respond to customer inquiries Meeting the expectations of the quality/productivity standards to ensure privacy of our customers Qualifications Include: High school diploma or equivalent required Demonstrated customer service experience and/or experience in a customer service-oriented environment Strong customer service orientation with demonstrated commitment to meet customer needs Solid verbal/written communication and interpersonal skills Demonstrated ability to work in a fast paced, structured environment, handling large call volumes Computer proficiency

Keywords: Unum Group, Waterbury , Remote Inbound Customer Service Representative, Sales , Waterbury, Connecticut

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